We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below:

• Eligibility for Refund: Refunds are available for bookings that are canceled within 24 hours of purchase. After this period, no refunds will be processed unless otherwise stated.
• Refund Process: To request a refund, please contact us with your order details, including the reason for the refund request. We will review the request and process refunds via the same payment method used for the original purchase.
• Non-refundable Items: Certain services, such as custom bookings or non-cancellable tours, are non-refundable. Please check the terms when making a booking.
• Refund Processing Time: Refunds will be processed within 7-10 business days after approval. Refunds may take longer depending on your payment provider's processing times.

If you have any questions about our refund policy, please contact us at: info@dubaitoptours.com